Each O p a l M i l k piece, especially those in the Artist’s Line, are considered wearable A R T and should be cared for accordingly. They are intended for special occasions- and are not recommended for everyday wear.
To ensure they are cared for: please remove rings when washing hands, bathing, or swimming in the sea. Take caution not to hit the pieces on hard surfaces.
Although breakage is rare with proper care, it can happen. Damage that occurs to a piece is typically caused by the wearer, and the wearer assumes all responsibility.
Should you need a repair, Rye can attempt to fix your piece for a fee of $10-50 depending on the severity of the damage. In the event that the stone breaks, nothing can be done to fix this, given that natural stones cannot be repaired.
Thank you for your understanding,
ALL SALES ARE FINAL. Because each piece is hand made, just for you, Rye will not exchange an item or accept a return (partially for sanitary reasons). Please choose your piece carefully before placing an order.
OpalMilk calculates shipping & packaging fees at checkout based on buyer's location and product weight.
GIFTING: Handmade leather embossed travel pouch option available. You can find this listed under the "bags" section, and add the corresponding size to your order.
OpalMilk accepts PayPal or credit card.
WHOLESAL, RENTAL, & COLAB INQUIRIES
For any collaboration or wholesale inquires, please contact Rye via the contact button below.
OpalMilk is always flattered and grateful for opportunities to be featured in your creation process, depending on availabilty of the items requested.
Select pieces may be loaned out for photoshoots &/or workshops upon request for a restocking fee of roughly $20 per item. The rental fee is gauged by the price of the item being rented. Please note* if items are broken, stained, damaged, lost (including in mail) during their rental time, there will be additional fees or total forfeit of payment.
If you'd like to rent an OpalMilk item, you will need to purchase the pieces upfront at their full price. When the items are returned safely back to Rye in the condition in which they were sent, you will be refunded everything except the rental fee for each piece, and the shipping fees.
Thank you for respecting these policies and for considering OpalMilk for your vision!